Privacy Policy-FlightSock.com AntiDVT Flight Socks

Privacy Policy

This privacy policy sets out how FlightSock.com uses and protects any information that you give FlightSock.com when you use this website.

FlightSock.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

FlightSock.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What do we collect and what do we use the information for?

We may collect the following information:

          Name, address and payment details

          Contact information such as mobile number and email address

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

          To process orders submitted by you and obtain payment

          Reply to your enquiries and requests for information

          Internal record keeping

          Resolve problems with any goods supplied to you

          We may use the information to improve our products and services

We use this information to process any order submitted by you; to take payment by telephone if you have requested this payment method or to reply to your enquiry or requests for information.  We may receive this information automatically through our site, via telephone if you wish to place and/or pay for an order in this way or through your email either via our Contact Us form or via email at info@flightsock.com

We will not disclose your information to anyone except for the purpose of order fulfilment or in response to your enquiry or request for information.  We do not hold or store any of your payment details at any time.

Once your order has been despatched and contract fulfilled, all relevant data is secured for necessary tax and accounting retention periods.  This information is then deleted upon expiry of these periods.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Cookies / IP Addresses

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The IP address of the computer you use to visit our site is automatically provided by your browser.  If you provide any personal information via our site then the IP address of the computer you used is logged until such time as your information has been deleted.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Your right to know what we know about you, make changes or ask us to stop using your data

You are entitled to ask for a copy of the information we store about you.  Send a description of the information you wish to see and proof of your identity by post to ProvenLook, Meadow Cottage Barns, Groby Lane, Newtown Linford, Leicestershire, LE6 0HH.  We do not accept these requests via email so we can ensure that we only provide the information requested to the right person.  You can also ask for that information to be corrected or deleted where appropriate.

This Privacy Policy forms part of our Terms and Conditions.